Here’s what some of our clients say about us…

“I recently started my own business and am very busy. I wanted to save myself time doing my accounts using an online service. I found Chris at Vanilla very helpful at explaining things to me as well as filing my tax return in a matter of hours as I was in a hurry to get the documentation back. Super efficient service – I will be using Vanilla Online Accountancy again for my next years tax returns” L.Summers, Chiropodist

Super – I have paid double Vanilla’s prices in the past and had slow, unresponsive service. I wouldn’t go anywhere else now. Vanilla provide someone who is there when needed, they are very quick at processing enquiries, ensuring that all the stress is taken away from me. It is a very professional yet still friendly service. Top class! I would HIGHLY recommend to other business owners” L.Measter 

“Vanilla were very clear, helpful and efficient. They made the paperwork hassle free”. L Mann, Non-resident landlord

“Dear Chris, I would like to thank and congratulate you for sorting out my tax issues which you did in exceptional circumstances without full documentation. You provided outstanding service at a reasonable cost. In 2013 it is exceptional to find somebody who is reliable, efficient, fair and honest.” Mr W.G. Mould

“I was worried about completing my tax return. I had looked at trying to complete it myself but did not know where to begin. By using Vanilla Online Accountancy it took all my worrying away. The service is great, very efficient and easy but above all, very friendly.” E Jarvis, Childminder

“I have found your service most satisfactory. You have always been very helpful and quick to respond to my queries, usually within 24 hours which is most amazing! I have complete trust in you acting on my behalf dealing with my tax returns and such like. I have no reservations in recommending you to anyone who would require assistance with their accounts.” C Burt, Engineer

“Thank you so much for being so efficient and making this process so easy. The spreadsheet to put in the income and outgoings is a great idea and worked really well for me. Look forward to speaking to you next year!” L Gamlin

“I was pleased with your service last year so I am more than happy to get your help with my tax return again in future” S Southy, Builder

“A great service with help throughout the year, Many Thanks” K Egawa, Market Trader

“Thank you for your guidance and help. You have made my accounts that bit easier and given me confidence with something that can be confusing. I will definitely be asking for your help again next year.” J Todd, Childminder

“Professional, speedy and above all, take time to talk things through. Easy to use telephone and email support with clear advice about what needs to be done. I will definitely use you again.” C Archer

“Thank you and thanks for making it so simple for me! Same time again next year!” E Jarvis


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